Help & Support

No. Scout works anonymously — open it and start tracking. You can optionally add a recovery email so you can restore your list if you switch phones; we only ever use it to send you a sign-in link.

Each tracked product gets a deal score from its recent price history (30- and 90-day) plus an all-time-low check, shown as a simple verdict — from Better to wait up to Best deal / Best ever.

A new product shows Tracking until it has enough price history for a confident verdict.

A few common reasons:

• Notifications are off. Enable them in your iPhone Settings → Scout, and in the app's onboarding or Settings.
• It's still building history. We need a little price history before we can flag a genuine deal.
• Your alert threshold. In Settings → Notifications you can choose how good a deal must be (e.g. Best ever only). Lower the threshold to get more alerts.
• Quiet hours. If you've set quiet hours, alerts are held during that window.

At launch, Scout tracks Coolblue. We're adding more Dutch retailers (e.g. bol.com, MediaMarkt) as they come online.

Search shows one card per model. When you track it, you pick the storage or size you want — we automatically track every colour and alert you on whichever colour hits the best price (we'll tell you which one).

Scout is free. When you tap through to a retailer and buy, we may earn a small affiliate commission. This never changes the price you pay, and it never influences a product's deal score.

In the app: Settings → Account → Delete account. This permanently removes your tracked products, alerts, and data. It can't be undone.

Scout is available in English and Dutch. Change it in Settings → Region → Language (or follow your device language).

We collect only what's needed to run the service, never sell your data, and don't track you across other apps. See our Privacy Policy for the full detail.

Where available, a product can also show verified refurbished offers alongside new. You can include or exclude refurbished when you track an item.